BLUE BAY RESORT HOTEL IS COMMITTED TO YOU, OUR GUESTS, AS WE NAVIGATE THROUGH CORONAVIRUS

Dear valued Guests,

Regardless of which travel occasion and when you want to come to us; we would like to open our doors for you in May 2021.

Whether a short or a long vacation, family, or partner trip, everything will be possible again. We are now preparing to grant carefree and relaxing days for you afresh from summer 2021 at the Blue Bay Resort Hotel.

Our team is continuously trained on the new accommodation conditions. Nothing is more important to us than protecting your health and that of our team’s so that you can fully enjoy your stay with us.

The advanced health and safety program implemented by the Blue Bay Resort will ensure that guests stay safe and that there is a safe working environment for the entire team, which includes:

  • “Health First” certification by the Greek Tourism Authority
  • New check-in time from 3 p.m., check-out by 11 a.m.
  • Distance of 1,5-2 meters in public areas. Guests should keep a physical distance by self-spacing at all areas in and around the hotel. Restaurant and lounge tables will be arranged to ensure physical distance is maintained as per local requirements
  • Your luggage will be sanitized before it is delivered to your room
  • Staff will work in fixed teams
  • Limiting the number of guests in the main restaurant
  • Self-service reduced, replaced by serviced-buffets and staff wearing masks
  • Flexible adjustment and/or extension of opening hours of certain facilities
  • Entertainment activities only without close contact
  • Expansion of disinfectant dispensers
  • Room cleaning, change of towels & bed linen only on request
  • Extensive cleaning of public areas and touchpoints (door handles, elevator buttons, etc)
  • The appointment of a responsible coordinator
  • To remain fresh air circulation all windows at public areas (lobby, restaurant, etc) will always be open
  • Treatments at our “Four Seasons” Mini Spa section must be booked in advance, with a maximum of one person per cabin
  • The use of the Fitness area will be open by appointment only, with a maximum of two people for each 1-hour time slot
  • New QR codes will enable guests to contactless view information, such as a hotel plan, hotel directory, menu cards and much more. Printed versions will be available upon request only
  • The designation of a responsible person per department
  • Cooperation with a doctor
  • A complete new medical kit has been collated according to Greek Government Guidelines
  • We strongly recommend guests to pay cashless, i.e. by credit or debit card

Further measures, which should serve the protection and security, are in process and will be published here.

All information is as of November 2020, any adjustments to local requirements but also further improvements will be incorporated here immediately.

Supplementary, complete appropriate information will be on-screen (Info Screens at Lobby as well as in room TV’s) and will explain the hotel’s sanitization and health program, such as using the elevator, sunbeds and more.

Whether you are travelling now or in the future, our team is ready to welcome you with the Blue Bay hospitality you’ll come to expect.

Faithfully yours,

Blue Bay Resort Hotel
Management & Team

 

At Blue Bay Resort hotel we believe it is in challenging times like these that the power of hospitality is needed most of all.
Also therefore we remain committed to offering you flexible booking options.
Given these unique circumstance we are making additional adjustments to our individual booking policies referring to our sites booking engine to give you extra peace of mind.

If you need to adjust reservations, please contact the Blue Bay Reservations team.

If you need to adjust reservations made through another travel site, please contact them for assistance.

 

Special Offers

Choose one of the packages and come on holiday to the most beautiful island in the world and at the most hospitable hotel in Crete. 

View all offers

  • Flexible Summer Vacations 2021

    Discounted room rates up to 25% off

  • First Child Free

    Bring your kids! They will have a lot of fun under the Greek sun!

  • Enjoy Exclusive Offers

    Subscribe to our newsletter and receive special and exclusive deals!

  • Romantic Package for 2

  • Renewal of vows or informal weddings

Agia Pelagia P.O Box 65 - 71414 Heraklion, Crete, Greece. Tel.: 0030 2810 811072, 0030 2810 811071 e-mail: contact@bluebay.gr MH.TE. 1039Κ014Α0182400
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Blue Bay Resort Hotel

The Corporate Reputize Index™ is an aggregate score measuring the reputation of all your properties at a given point of time. It is based on data aggregated from more than 100 online sources for each of your properties. more...

Reputize Index™
Blue Bay Resort Hotel
Agia Pelagia Crete Greece
88.0/ 100
3317 reviews
Covid-19 iso-14001 iso-22000 iso-9001
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