Dear customer, 

At Blue Bay Resort hotel, we are fully committed to receiving our clients with the utmost safety, as well as ensuring the well-being of our teams, suppliers and partners.

We are doing everything we can to ensure your travel safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.

For this reason, we have introduced additional prevention and hygiene reinforcement measures in the hotel.

The Health & Safety manager as well as our scientific partners and consultants are in contact with the National Public Health Organization (NPHO) and monitor developments related to epidemics and especially the outbreak of coronavirus (COVID-19) that currently infected the planet. 

We would like to assure our guests, staff and partners that we are taking all the necessary precautions and hygiene requirements to prevent and ensure the health of our visitors and staff.

More specifically:

1) Infection control measures for the prevention and protection of coronavirus based on NPHO directives and the Greek Ministry of Health such as:

  • Instructions for managing the spread at the hotel areas
  • Infection prevention of COVID-19 in the workplace by applying protection measures in public spaces

2) During our ongoing renovation works our teams are equipped with alcohol-based hand sanitizer, thermometers, tissues, facemasks & disposable gloves, surface cleaning liquids.

3) In the event of a suspected case, we apply the instructions and report the incident immediately to the National Public Health Organization (NPHO).

4) Furthermore, in response to the coronavirus we:

  • have increased the cleaning frequency of public staff and common areas and intensified the use of disinfectants; always in consultation with global and local public health authorities to make our cleaning and hygiene protocols even more rigorous.
  • Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
  • have increased the frequency of cleaning our public staff areas (including lobby, offices, elevators, door handles, public bathrooms, etc) and have continues the use of hospital-grade disinfectant.
  • We have increased the deployment of antibacterial hand sanitizers for staff.

We are following developments and are in constant vigilance and communication with the National Public Health Organization (NPHO), which has already published (and systematically update) information material and specific guidelines. Please note that NPHO (National Public Health Organization) is monitoring developments and is in contact with the European Center for Disease Prevention and Control (ECDC) and the World Health Organization (WHO).


We remain committed to offering you flexible booking options.

Given these unique circumstance we are making additional adjustments to our individual booking policies referring to our sites booking engine to give you extra peace of mind.

If you need to adjust reservations, please contact the Blue Bay Reservations team.

If you need to adjust reservations made through another travel site, please contact them for assistance.

At Blue Bay Resort hotel we believe it is in challenging times like these that the power of hospitality is needed most of all.

Whether you are traveling now or in the future, our team is ready to welcome you with the Blue Bay hospitality you’ve come to expect.

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Agia Pelagia P.O Box 65 - 71414 Heraklion, Crete, Greece. Tel.: 0030 2810 811072, 0030 2810 811071 e-mail: MH.TE. 1039Κ014Α0182400
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Blue Bay Resort Hotel

The Corporate Reputize Index™ is an aggregate score measuring the reputation of all your properties at a given point of time. It is based on data aggregated from more than 100 online sources for each of your properties. more...

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Blue Bay Resort Hotel
Agia Pelagia Crete Greece
89.0/ 100
3353 reviews
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