Dear guests,

In this section, we regularly provide information about current, local information regarding regulations and measures referring to the SARS-CoV2 virus (COVID-19).
Our entire team is currently actively preparing for the opening date on June 12th.

From May 15th 2021, further relaxations of the current regulations, in particular with regard to the wearing of masks and much more, are to be expected and will be published here.
The current measures and procedures, based on local and international authorities, which are currently being implemented in the hotel include:

Before Arrival

• “Health First” certification by the Greek Tourism Authority.
• The designation of a responsible person per department.
• Cooperation with a doctor.
• A complete new medical kit has been collated according to Greek Government Guidelines.
• Expansion of disinfectant dispensers.
• Staff will work in fixed teams.

On the Way to the hotel

• Web-Check-in
• New check-in time from 3 p.m., check-out by 11 a.m.
• Valet parking services is not available until further notice.
• Extensive cleaning of public areas and touch points (door handles, elevator buttons etc)
• To remain fresh air circulation all windows at public areas (lobby, restaurant etc) will always be open.

Physical check-in

• Distance of 1,5-2 meters in public areas. Guests should keep a physical distance by self-spacing at all areas in and around the hotel.
• Your luggage will be sanitized before it is delivered to your room.
• New QR codes will enable guests to contactless view information, such as a hotel plan, hotel directory, menu cards and much more. Printed versions will be available upon request only.

During your stay

• Restaurant and lounge tables will be arranged to ensure physical distance is maintained as per local requirements.
• Limiting the number of guests in the main restaurant.
• Guests must wear disposable gloves in the restaurant to use self-service at the buffets.
• Flexible adjustment and/or extension of opening hours of certain facilities, and the wearing of a face masks may be required.
• Entertainment activities only outdoor and without close contact. Participation may be reduced per activity.
• The mini club program and operation is adjusted to outdoor activities and reduced kids participation per activity, according to governments guidelines
• The mini market is operating in compliance with the new procedures; Masks, gloves and disinfectants can be purchased.
• Treatments at our “Four Seasons” Mini Spa section must be booked in advance, with a maximum of one person per cabin. Guests must wear a mask; the indoor pool remains closed.
• The use of the Fitness area will be open by appointment only, with a maximum of two persons for a 1-hour time slot.
• We strongly recommend guests to pay cashless, i.e. by credit or debit card.

Regardless of whether you are travelling now or in the future, our team will be happy to welcome you again with the warmest of Blue Bay hospitality from June 12th.

Faithfully yours,

Blue Bay Resort Hotel
Management & Team

All information is as of May 10th 2021

Remarks:

• Further measures, which should serve the protection and security, are in process and will be published here as soon as possible.
• If you need to adjust reservations, please contact the Blue Bay Reservations team.
• If you need to adjust reservations made through another travel site, please contact them for assistance.

At Blue Bay Resort hotel we believe it is in challenging times like these that the power of hospitality is needed most of all, in addition to observing precautionary measures.
Accordingly we continue to strive to offer you flexible booking options.
Given these unique circumstance, we are making additional adjustments to our individual booking policies referring to our sites’ Booking engine to give you extra peace of mind.

In view of these special circumstances, we are making additional adjustments to our individual booking guidelines relating to direct bookings through our websites, "for your additional security".